TERMS OF AGREEMENT

Proofs

Any notes or changes to a design must be submitted through the link provided to the client. 

 

Project Termination

Project(s) will be automatically terminated if the client goes seven days without communication to proceed. Deposits are non-refundable. The client must pay a project reinstatement fee of $100 to reopen.

AnnaKiya Designs, LLC reserves the right to terminate any and all projects including but not limited to lack of communication, late payments, changing deadlines.

PRIVACY & SAFETY

Nondisclosure  

Establishes that any creative discussion, ideas, files, or images disclosed to the client or authorized representative will remain confidential.

Payment Terms of Agreement:

The client understands the payment process and the legal ramifications that will take place if payments are not made in a timely manner or in accordance with established payment plans.

 
Client Profile Information

Tells us about the client/brand. This information is used to coordinate promotions, gifts, and services that best suit our customers. It also allows the client to discuss what they are hoping to achieve when working with us.

Authorized Team Members

We get it, you're booked and busy! It's a year of making moves and you have a business to run. Add members of your marketing team to the client portal to stay in the loop on all project requests.

Consultations

Consultations are scheduled on Monday, Wednesday, and Friday. If you are a client and would like to discuss the progress of an open project, please refer to your Client Welcome Packet for instructions. A confirmation email will be sent to client prior to the appointment. No-Shows will not be allowed to book future in-person or Skype calls. The appointment will be terminated and must be rescheduled if the client is more than 15 min late.

Files and Image Sharing

Files will be sent via Client Portal only. Unedited flattened images and design files will be sent to the client at the specifications requested for the project. Editable working files of any and all designs will not be given to the client or another designer/third-party for any reason. They are not for sale. [Photoshop, After Effects, Adobe Premiere, etc]

Add-Ons

The client may request add-ons to service requests at an additional fee. Add-ons can include but not limited to design templates, print materials, and digital marketing.

PAYMENT METHODS

Credit / Debit Cards
Business Financing

Payment Plans

Custom payment plans are available for clients with project valued at $800 minimum upon request only.

AnnaKiya Designs, LLC reserves the right to terminate any and all projects including but not limited to lack of communication, late payments, changing deadlines.